Our Angora Yarn is Guaranteed Free of Defects

If for any reason the yarn is received with a defect, we will honor our guarantee and allow a merchandise exchange. Otherwise, we do not accept any returns nor color exchanges.

In order to return defective merchandise, you need to request a "Return Authorization Number" by email or by calling our customer service office at 1-800-368-6693 or 1-702-947-0567.

*It needs to be shipped back within 7 days in its original condition and package.